Soft FM services are more focused on the people, the environment and the experience within the building. These services enhance the operational efficiency and comfort of the workplace, and some examples include:
- Cleaning and janitorial
- Security
- Waste management and recycling
- Pest control
- Grounds maintenance
Hard FM services, however, are more concerned with the physical infrastructure of a building, and ensure that the building and its systems are safe and compliant with regulations. Examples of hard FM services include:
- Mechanical and electrical maintenance
- Heating, ventilation and air conditioning
- Pluming and fire safety systems
- Structural repairs and general building maintenance
FM contracts can range from delivering services for new building developments and major refurbishments to planned and preventative maintenance. For businesses, particularly in the public sector, these tenders offer vast potential for growth.